Books

Free Yourself From Workplace Bullying

  Free Yourself from Workplace Bullying Become Bully-Proof and Regain Control of ...

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Managing Challenging Clients

Managing Challenging Clients Building Effective Relationships with Difficult Customers Do you need to deliver an effective service to challenging and, at times, unreasonable internal or external clients? Do you worry that ...

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Working in Adversarial Relationships

Working in Adversarial Relationships Operating Effectively in Relationships Characterised by Little Trust or Support Do you work in an environment marked by adversarial working relationships? Are your managers, peers and ...

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Building Influence in the Workplace

Building Influence in the Workplace How To Gain and Retain Influence at Work Do you lack influence at work? Do your values clash with those of your key workplace ...

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Managing Workplace Bullying

Managing Workplace Bullying How To Identify, Respond To and Manage Bullying Behaviour in the Workplace Are you subject to bullying behaviour at work? Are you responsible for managing someone who uses ...

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Managing Politics at Work

Managing Politics at Work The Essential Toolkit for Identifying and Handling Political Behaviour in the Workplace Do you want to acquire the knowledge, wisdom, skills and tactics which will give ...

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Starting and Running a Coaching Business

Starting and Running a Coaching Business The Complete Guide to Setting Up and Managing a Coaching Practice This book guides you through a comprehensive, practical and personalised process ...

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